Hubert Blog

The Ultimate Guide To The Duties of The Recruiter

The recruiter is arguably one of the most important roles in any given company. That’s because the recruiter, who is often referred to as a technical specialist or HR specialist, is in charge of finding, obtaining and keeping the right human capital for a business. A high-performance workforce and clearly defined company goals go hand in hand, and are essential to long-term growth and ...

Author: Synne Lindén

A Comprehensive 101 Guide To The Responsibilities of The HR Manager

The responsibility of the HR manager in the corporate world is a massive topic. It represents an important and continuously growing field within professional work, which also means that this role is becoming both more varied and more extensive. We've created an easy-to-read and comprehensive guide on the topic, for people interested in an education within HR management - or for managers looking ...

Author: Synne Lindén

Diversity in the Workplace - Benefits, Challenges, and Profitability

First thing's first: What is diversity in the workplace?   When John F Kennedy in 1961 signed what was to be known as the "Affirmative Action", he laid down a foundation that would encourage companies to build a more diverse workforce. The order declared that employers were no longer allowed to discriminate applicants based on their creed, racial and ethnic ...

Author: Viktor Nordmark

How conversational feedback increases data quality: Part 2 - Advanced Concepts

Here are a couple of examples of how we achieve higher data quality in comparison to traditional surveys with Hubert. Refining uninformative responses Many of our customers experience 'noise' in their survey results. More specifically, responses in line with 'everything was great' or 'the customer service sucked a' are not very ...

Author: Viktor Nordmark

Chatbot Survey Response Rates - Vs. Traditional Surveys

Let's address the elephant in the room. How do response rates compare between conversational feedback and traditional surveys? Even though the main goal of replacing surveys with AI-driven chatbot conversations is enhancing data quality, questions about response rates are very common and a highly relevant factor when adopting a new ...

Author: Viktor Nordmark

How Conversational Feedback Increases Data Quality: Part 1

Fundamental concepts The main reason why you should consider looking at conversational feedback collection is undoubtedly the increase in data quality. Sure, response rates are higher too, but when compared, the added benefit from the higher data quality easily outweighs the ...

Author: Viktor Nordmark